?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.au=+So%C3%B3s+Kata&rft.aufirst=Kata&rft.aulast=So%C3%B3s&rft.title=SzegedMa.hu&rft.atitle=Az+alb%C3%A9rlet+%C3%A9s+az+%C3%A9tkez%C3%A9s+is+kij%C3%B6n+a+call+centeres+di%C3%A1kmel%C3%B3b%C3%B3l&rft.date=2018.+szeptember+20.&rft.genre=article